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Why Is Coaching and Mentoring Important for Businesses?
Coaching and mentoring are powerful tools that help bridge the gap between employees and leadership. They highlight individual growth areas, improve communication, and boost engagement and motivation.
In fact, highly engaged employees are 75% less likely to leave—a huge win for both employee retention and your bottom line.
What Makes a Great Coach or Mentor?
Being skilled at your job is a great start, but coaching and mentoring require more than just technical ability. These roles need strong soft skills, including:
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Positivity
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Motivation
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Supportiveness
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Trust
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Focus
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Goal-orientation
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Observation
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Respect
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Non-judgment
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Patience
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Communication
Great mentors often bring additional qualities, such as:
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Previous mentoring or coaching experience
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Formal professional development
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A business-focused mindset
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Strong empathy and understanding
No one is born with all these skills—this is where training makes a big difference.
Where to Start: ILM Coaching & Mentoring Courses
The Institute of Leadership & Management (ILM) offers a range of qualifications to help build effective coaching skills:
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Level 2: Team Leader, Team Supervisor
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Level 3: Junior Manager, First-line Manager
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Levels 4/5: Middle Manager
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Levels 6/7: Senior Manager, Director, CEO
The Academy of Leadership and Management proudly delivers ILM Level 3 to 7 courses, covering everything from foundational skills to advanced coaching supervision.
What You’ll Learn:
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Coaching techniques and frameworks
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Supervision methods
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Reflective practice
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Practical, real-world assignments
All courses are delivered through flexible distance learning.
Ready to Start?
If you or someone in your team is ready to grow as a coach or mentor, explore our courses or get in touch today: